Water is coming up through the yard (water main leak)

Follow the water! Locating the pipe is not usually too difficult when your water main is flooding the yard. When the leak is that bad, the water flow will lead you toward the pipe. As you start digging where the water has flooded worst, you will find water coming into the hole from one side. […]

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Water is coming out from under my toilet

There are multiple issues that can occur to cause this issue, sometimes simultaneously. The wax seal under the toilet has broken. There are many causes, but the solution is to pull the toilet and reset it.  See our how-to guide for tips on setting a toilet properly. Together with a broken seal, the sewer main […]

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My counter floods when I run the dishwasher (Air Gap)

When water is shooting out of the air gap, there are two basic causes: Your dishwasher drain is clogged. This can be corrected by cleaning the discharge hose between the air gap and the disposal. If the problem began when you replaced the garbage disposal, then most likely the discharge plug needs to be removed. […]

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My garbage disposal is humming but doesn’t run

If something hard like peach pits, olive pits, a spoon, or even glass has fallen in the disposal, it can jam the blades. QUICK FIX: Ensure that the power to the disposal is turned off, and then look into the disposal to see if any visible obstructions are present.  Once you have ensured that it […]

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Hot water is coming out of a pipe beside my house or in my garage

This is caused by a bad valve or an overheating water heater.  This is a safety device designed to relieve pressure at the tank in the event the temperature rises too far. QUICK FIX: Turn down the heat on your water heater.  If the overheating condition still exists, turn it off altogether. REPAIR: If the […]

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My hot water heater is leaking all over my house!

Quick Fix There should be a valve right above your water heater. Turning off the valve can provide immediate relief as you examine potential solutions. Most homes have a main-line cleanout located in the ground. If you know where yours is, you can remove the cap to release the water from your home. This will […]

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When I flush the toilet, it comes up in the bathtub!

Quick Fix I  most cases, this means that your main line is clogged. Luckily, most homes have a main-line cleanout located in the ground. If you know where yours is, you can remove the cap to release the water from your home. This will relieve the immediate threat of a sewage spill on the interior […]

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Our Two Simple Rules

If you haven’t eaten it, don’t flush it! Clean water never clogged a pipe! These rules are pretty simple. And possibly a little blunt. But they certainly work! If you haven’t eaten it, don’t flush it! Kotex, baby wipes, Kleenex, paper towels, dental floss, hair from your hairbrush.  None of them belong down the drain. […]

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Emergency Water Shut Off!

There are 3 easy steps to turning off your water in an emergency: Find your valve, turn it off, and open a garden faucet. It is important that you leave the garden faucet open since not all valves work perfectly. Leaving this open provides an escape for any remaining water pressure! Find Your Valve Your […]

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