Know How Something Works

Knowing how something works is the first step to using it properly, and keeping it working for the long term. Below you will find general educational content about common questions our customers ask. To learn how to fix a specific plumbing problem, visit our Quick Fix Guide.

Quick Links

How do I turn the water off?
My garbage disposal is humming but doesn’t run.
Water is flooding my house!
It takes forever to get hot water to the other end of my house.
I don’t have much pressure at my faucet.
Our two simple rules.
When I flush the toilet, it comes up in the bathtub!
My hot water heater is leaking all over my house!
Hot water is coming out of a pipe beside my house or in my garage.
My counter floods when I run the dishwasher (Air Gap)
Water is coming out from under my toilet
Water is coming up through the yard (water main leak)
My garden faucet (hose bibb) is leaking around the handle

How To Guides

How do I properly set a toilet?